Earlier this week I read a couple of news stories and saw
accompanying video of members of the public verbally berating fast food
employees. I couldn't believe my eyes and ears.
In one
instance, an apparent customer yells at a drive through employee
because he asked for no cheese on his burger but got one with cheese. http://www.huffingtonpost.com/2013/06/17/wendys-customer-video_n_3455092.html
In
the other, a customer berates and verbally abuses two employees, trying
to make herself out as some kind of victim while the employees are
polite, apologetic, calm and do their best to complete an order. http://www.huffingtonpost.com/2013/06/10/dunkin-donuts-yelling-video_n_3416787.html?utm_hp_ref=business
Showing posts with label McDonald's. Show all posts
Showing posts with label McDonald's. Show all posts
Thursday, June 20, 2013
Thursday, February 14, 2013
Customer Disservice Part Deux: The McRant
I don't eat take out much anymore. Maybe once or twice a week I will treat myself to something. But sometimes you just get a craving, y'know?
Tonight was one of those nights. I work overnights so I live a reverse day. Evening is my morning, Midnight I get to work, 4am is lunchtime, and so on. Tonight I really wanted a burger, some fries, no big. Just a little grease as a treat for my lunch. That being the case I paid a call on one of my local McDonald's restaurants, since they are the only burger joint in St. John's open 24 hours.
Tonight was one of those nights. I work overnights so I live a reverse day. Evening is my morning, Midnight I get to work, 4am is lunchtime, and so on. Tonight I really wanted a burger, some fries, no big. Just a little grease as a treat for my lunch. That being the case I paid a call on one of my local McDonald's restaurants, since they are the only burger joint in St. John's open 24 hours.
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