Social (Media) Issues

Along the vast, virtual landscape, there is a wasteland filled with drama, hoaxes and food pictures. I'm of course talking about Facebook. There are many who flock to Twitter and Instagram and even some who use Google+ (whoever they are) but, without question the biggest kid on the block is Facebook. I like millions of others utilize it daily to talk with friends, see what people are up to and even manage a couple of pages and groups. I spend a lot of time on my laptop, but just as much, if not more time accessing Facebook on my iPhone or iPad. In the past few months, Facebook has been making changes, some good, but a lot of them are just plain bad.

A dissatisfied customer, yet again.

This story begins with me entering a contest on Facebook. I didn't think the things actually worked and then I got an email saying that although I didn't win  the grand prize, I did win a gift card bonus prize! Go me! Woo!

I send my shipping details and they send out the gift card. I did another rant a couple of years ago about my dealings with UPS/Purolator and that experience left me with a bad taste in my mouth with regards to couriers. Good news this time, the card was being mailed with FedEx, great nothing can go wrong with FedEx right? Right? right...

Customer Disservice Part Deux: The McRant

I don't eat take out much anymore. Maybe once or twice a week I will treat myself to something. But sometimes you just get a craving, y'know?

Tonight was one of those nights. I work overnights so I live a reverse day. Evening is my morning, Midnight I get to work, 4am is lunchtime, and so on. Tonight I really wanted a burger, some fries, no big. Just a little grease as a treat for my lunch.  That being the case I paid a call on one of my local McDonald's restaurants, since they are the only burger joint in St. John's open 24 hours.

Customer Disservice

This story started last week with the entry I made about upgrading my connection from normal DSL service to Aliant’s FireOp service.  Getting nerdy for a min, it means in increase in my service from 7Megabits Download / 512 Kilobits Upload to 15 Megabits Down/Up.  A really, really nice increase for the service.  So I get off work at 8am yesterday and come home and make sure that the house is ready for the install and the tech won’t have any access issues.  My landlord even temporarily pulled back the siding on the house for access to where another cable comes into my apartment so the tech just needs to slide the FibreOP wire in alongside it.  So far, so good.  Then the fun began.