Personally Identified

January 18th, 2017

Gather round one and all as I regale you with a textual re enactment of a strange little happening, once again at *hotel*

The cast for tonight’s dramatization are as follows;

The character of Steve (Me), played by yours truly
The character of Person One (P1), played by Random Person
The character of Person Two (P2), played by Other Random Person

Person one approaches the ATM, presumably to withdraw some funds. They insert their card and look perplexed as they read the screen.

P1: “It’s asking for my personal number, what’s that?”

P2: “Have you got numbers on your accounts?”

P1: “I dunno, what’s a personal number?”

P2: “What’s it asking?”

P1: “It wants a personal number. I know my PIN but what’s a personal number?”

Me: “PIN stands for Personal Identification Number, it’s asking for your PIN.”

P1 & P2: “Oh.”

Me: “....”

-FIN-

Customer Service Burnout

I think that might be what I have starting. I've been in customer service, in some form or another for the better part of twenty one years. Do anything that long and a toll will build up, physically and/or mentally.

The Key's the thing!

Thank you Hotel Guest, for returning your room keycard. Yes I see it there on the counter, thank you for pointing it out to me.

Now I'll just settle your bill...

People Watching again

I'm back to things I don't understand about things I see people do while I'm working in a hotel. This is part confused observation and part my own little quirk about something common and I admit, that part is all in my head, but it's the lead up I don't get.